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KMID : 0355419970210040633
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Journal of Korean Academy of Oral Health
1997 Volume.21 No. 4 p.633 ~ p.648
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Job Stress and Satisfaction of Dentists in Taegu, Korea
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Abstract
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Objectives : The purpose of the current study was twofold. The primary purpose was to assess the validity of the Shugar´s Dentist Satisfaction Survey (DSS) model for Korean dentists, a dissimilar society and culture from the United States where the instrument was developed. A second purpose was to measure the degree of job satisfaction among Korean dentists with modified DSS model.
Methods : Informations was obtained with a questionnaire sent to 216 randomly selected dentists who were actively working in their own private practices. Among them, nine were returned by moving their practices and ten were excluded with missing data. In all, 139 usable forms were returned for an adjusted response rate of 70.6% (139/197).
The 45 items were constructed using a five-point Likert response format. The questionnaire (45 items) was pretested on a small group of 43 dentists. Internal consistency reliability estimates valid (Cronbach´s alpha = 0.89). The questionnaire was categorized into ten factors and personal and practice characteristics. Data analyses were -conducted using the SAS package, and t-test, Chi-square test, ANOVA and multiple regression analysis were performed.
Results : The arithmetic mean score of job satisfaction for the man dentist (51.84 ± 9.40) was higher than woman dentist (47.36±5.99). The dentist who had higher educational level, specialist and age group of 46-55 had more satisfaction than other group. Satisfaction factors of dentists were patient relationship (64.50+ 11.61), delivery of care (58.45+ 13.17) and respect (55.13 ± 13.78), and dissatisfaction factors were medical insurance (14.93±14.11), personal time (42.09 ± 16.98) and income (47.78±14.18). About overall job satisfaction, the ratio of satisfaction (27.3%) was higher than that of dissatisfaction (12.2%).
Nearly 43 percent of the variation in overall job satisfaction was explained by three specific job facets, with the majority of the variance predicted by satisfaction with the -respect received from being a dentist.Conclusion = Dentists were most dissatisfied with the medical insurance system, amount of personal time and level of income. The profile of the typical professionally satisfied dentist was one who reported a higher net income, took good practice management, professional time and delivery of care, and was significantly more satisfied with all aspects of the job compared their counterparts in the bottom quarter.
Hence it was concluded that improvement of dental insurance system should be needed to increase the job satisfaction of Korean dentists. Moreover, modified Shugar´s Dentist Satisfaction Survey (DSS) model could be well adapted in the Korean Dental Association.
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